A free, people-powered way to report broken or unsafe conditions in U.S. national parks — a cracked railing, a washed-out trail, a closed restroom, a downed sign, a safety hazard. Snap a photo, and it goes to the right park. Think of it as a "311" for the National Park System.
The honest truth: unlike a city 311, the National Park Service has no public ticket system. ParkReport fills out each park's own official "Email Us" form for you and the NPS emails it to that park. You'll get replies at your own email — but there's no case number or status tracker, because the NPS doesn't issue one.
How it works — 3 steps
📸 Add a photo. AI looks at it and drafts the report — picks the category (Facilities, Safety, …), writes a subject and a factual description. Edit anything.
📍 We find the park. Your phone's GPS auto-routes the report to the nearest of 435 national-park units — or pick one from the list. Your coordinates + a Google Maps pin are included so a ranger knows the exact spot.
✉️ Send. We submit the park's real contact form. The NPS emails it to that park; replies come to your inbox.
How it compares to a city 311
City 311 (e.g. SF311)
ParkReport (NPS)
Submit programmatically
Yes (Open311)
Yes — the park's email form
Tracked case number
Yes
No (email only)
Status updates
Yes
No
Exact location sent
lat/lng fields
coords + map link in the message
AI photo drafting
—
Yes
What you can report
Anything a visitor would tell a ranger: Facilities (broken trails, restrooms, railings, signs, roads), Safety hazards, accessibility barriers, and more. Across all 435 NPS units that accept public contact — national parks, monuments, historic sites, battlefields, the National Mall, and beyond.
Privacy & trust
Your email is used only as the reply-to so the park can respond to you.
We don't store your report — it goes straight to the park's official form.
Not affiliated with or endorsed by the National Park Service.